If you go to that link and sign into your account, you can check your specific channel lineup based on the package you have to verify the channel is part of your specific programming.
You can also use the Xfinity App to troubleshoot TV issues if the channel is actually part of your package and is supposed to be part of your lineup if it is missing. It will walk you through a detailed diagnostic to help you resolve any issues.
Please let us know if that helps or if you need additonal assistance.
XfinityCliff
Official Employee
•
42 Messages
14 hours ago
Hello @user_60xe4j and thank you for reaching out on our Xfinity Community forums! We're here to help! ❤️
You can always check your channel lineup at https://www.xfinity.com/learn/channel-lineup (I just looked at our full lineup for you and it appears we do still carry H&I.)
If you go to that link and sign into your account, you can check your specific channel lineup based on the package you have to verify the channel is part of your specific programming.
You can also use the Xfinity App to troubleshoot TV issues if the channel is actually part of your package and is supposed to be part of your lineup if it is missing. It will walk you through a detailed diagnostic to help you resolve any issues.
Please let us know if that helps or if you need additonal assistance.
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