Contributor
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66 Messages
HBO/MAX
I have HBO built into my channel package, so I'm not paying a extra charge for it ala carte. Of course HBO MAX is part of HBO, so I have a question about the upcoming tier changes in Max. Will this affect my Comcast bill? What I'm concerned about with Max is that there may be ads, but the biggest thing for me is the basic info I read said in would be HD, no mention of 4K. Part of the point of MAX is you can view things in 4K, HBO doesnt. just HD. How or will these upcoming changes affect me?
BTW I still don't understand why Comcast and the cable channels it carries (not counting internet content like MAX, Netflix etc) are not broadcast in 4K, just HD
erod550
New Poster
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2 Messages
10 months ago
We automatically get the ad-free plan because we subscribe to cable HBO. They are taking away 4K and Dolby Atmos and we have no option to upgrade. Just one more reason to stop paying for cable and subscribe to specific streaming services a la carte when new shows/seasons drop and then cancel.
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vlawde
Contributor
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66 Messages
10 months ago
What?!?!? What a bunch of BS, MAX is redundant without 4K and Atmos. They need to add MORE 4k content, why take it away? Good time to cut the cable and get 4k on almost all the streaming apps
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user_4vpvni
3 Messages
9 months ago
My situation is slightly different. Several days ago, I stop having access to max entirely. This is the 3rd time this has happened, only now it appears if I don't have a smart phone to scan a QR i am out of luck.
Of course, I called the help desk with was a loss of another hour of my life I was told to use my smart phone and 3rd time saying I don't use one, I was offered the ability to purchase one. I guess in order to give comcast money, I need to pay even more money.
I have now attempted to enter a code on my desktop. it does nothing for my TV. Good news is I can watch MAX on my desktop, just not my TV.
Here is my bottom line, I have a 65 in 4K tv which can't get 4 K through the cable. I must jump through hoops to get to a call center, which seldom helps or calls back. And I know that I pay 300 a month my 3 lack of service joy. I can self-subscribe to the service I use, spend less (I checked). and get faster everything.
Xfinity was just easier.
I am probably cutting the cord since I am tired of being chumped.
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