1 Message

Tue, Sep 14, 2021 5:11 AM

HBOHW distortion

The HBOHW channel 549 has periodic distortion.  It started a couple of weeks ago.  No other channel has the same problem, including other HBO channels.

Official Employee


120 Messages

1 m ago

Hello @user_337589 thank you so much for taking the time out of your day to contact our Xfinity Support Team over Forums. I see that you've encountered an issue with a specific channel getting distortion. Is this happening on one individual box or throughout the home? Have you reset you recently reset your cable box? 

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