Visitor
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1 Message
have a black screen
I have unplugged the router and TV box. Tried to call customer service and all it says that the phone call can't be connected. 1-800-934-6489.
Visitor
•
1 Message
I have unplugged the router and TV box. Tried to call customer service and all it says that the phone call can't be connected. 1-800-934-6489.
XfinityDemitrius
Official Employee
•
2.7K Messages
10 hours ago
Hey @user_48315n, Thank you for reaching out and sharing your experience through our official Xfinity Forums Community support page. Our systems should be up and running after a very brief interruption to their services due to a system update. If you are still experiencing issues, please let us know.
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