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Visitor

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1 Message

Wednesday, December 1st, 2021 2:17 AM

Closed

Globo International channel reception has no sound

Today, Nov 30, 2021, Channel 3213, Globo Internacional's reception has no sound. The other channels are fine.

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Visitor

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2 Messages

4 years ago

The same here .. no sound since yesterday 

Problem Solver

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571 Messages

Hi, @user_c27f58 so sorry to hear you are having troubles with this channel. Is the issue now resolved? We are here to help if you are still having troubles. 

I no longer work for Comcast.

Contributor

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24 Messages

4 years ago

Same here, Miami, FL Zip 33186. All channels ok but 3213 (Globo Brazil) image OK but no sound since yesterday Nov 30 afternoon.

(edited)

Contributor

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24 Messages

4 years ago

Globo Brazil sound is back in Miami, 33186. Service is fully normal

Official Employee

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2.7K Messages

4 years ago

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

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