Hello, @user_ywm1w7 thank you for reaching out over Xfinity Forums. I'd like to look into the error if you're still experiencing issues when trying to access the Paramount + programming. I have the Paramount + service, pulled up the App on my X1 set-top box and both Tulsa King and Lioness played back for me with no errors, and I'm not seeing anything reported on our engineer board for reported issue.
With being new to the Xfinity Forum I understand if your not familiar with how the forum works. This is a community gathering spot, so it gives an opportunity for other community members to reply before you may hear from an employee. If your needing faster assistance please make sure you're posting on the correct board for employee assistance and avoid creating duplicate post for the same issues. Our guidelines are great to review if needed: https://forums.xfinity.com/conversations/guidelines/xfinity-forum-guidelines/602da8fdc5375f08cd20b38c
Please let me know if your still experiencing issues with the programming, and any troubleshooting steps you may have taken already.
XfinityJustinC
Official Employee
•
1.9K Messages
6 hours ago
Hello, @user_ywm1w7 thank you for reaching out over Xfinity Forums. I'd like to look into the error if you're still experiencing issues when trying to access the Paramount + programming. I have the Paramount + service, pulled up the App on my X1 set-top box and both Tulsa King and Lioness played back for me with no errors, and I'm not seeing anything reported on our engineer board for reported issue.
With being new to the Xfinity Forum I understand if your not familiar with how the forum works. This is a community gathering spot, so it gives an opportunity for other community members to reply before you may hear from an employee. If your needing faster assistance please make sure you're posting on the correct board for employee assistance and avoid creating duplicate post for the same issues. Our guidelines are great to review if needed: https://forums.xfinity.com/conversations/guidelines/xfinity-forum-guidelines/602da8fdc5375f08cd20b38c
Please let me know if your still experiencing issues with the programming, and any troubleshooting steps you may have taken already.
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