QuietTempest's profile

Regular Visitor

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7 Messages

Thu, Feb 20, 2020 10:00 AM

Free to Me Guide not showing all of the free-to-me channels

I just tried to check the program schedule on the PBS channel I was watching with my kid. The channel isn't showing in the list. When I entered it manually I get an error message saying it isn't a Free to Me channel and that I'll have to switch to All Channels Guide to view its information. I tried a system refresh and after a very long reboot, the problem is still there.

What gives?

Responses

New Poster

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1 Message

3 m ago

Having the exact same issue.  No channels below channel 12....

 

Visitor

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1 Message

2 m ago

Same. The DVR is also not recording my shows anymore. I've missed two weeks of AEW, The Flash, and Forged in Fire because they show on the same night as my taekwondo class.

ComcastSelena

Official Employee

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90 Messages

Hi there! If you need assistance with your DVD issues please click on the chat icon on the upper right hand side of the post so we can meet in a private message. Thank you. 

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dcfox

Regular Contributor

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294 Messages

2 m ago

Not sure if it was a Typo but what does DVD issue have to due with this.

(edited)

Visitor

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2 Messages

1 m ago

We are having the exact same issue.  We unplugged our main box for 30sec, and plugged it back in.  We also performed a system refresh, and when we still try to filter our guide to “Free to Me” we don’t see all of our channels we are entitled to

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