jzoo21's profile

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1 Message

Sun, Jan 12, 2020 4:00 PM

fox suddenly in Spanish

How come the NFL playoff game on channel 3 fox  is suddenly broadcast in Spanish.  All the settings are in English, referees are in English, Commercials in English but  the play by play is translated to Spanish.  One thing if it was always like this but just for the playoff games? 

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MNtundraRET

Expert

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4.3K Messages

1 y ago


@jzoo21 wrote:

How come the NFL playoff game on channel 3 fox  is suddenly broadcast in Spanish.  All the settings are in English, referees are in English, Commercials in English but  the play by play is translated to Spanish.  One thing if it was always like this but just for the playoff games? 


You had the SAP feature turned on for that channel on your television. Fox announced the game had SAP in Spanish.

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New Poster

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2 Messages

6 m ago

Yes-respectfully, the game SHOULD NOT have been in Spanish in America & respectfully customers should not have had to figure out how to fix it-I went on-line to Google to fix this problem & respectfully in America 🇺🇸 if another nationality wants to hear in their language then they should figure out how to change the game to be broadcasted in their language-if one visits another country their shows would be in the primary language & an American 🇺🇸 would have to change the language to English-no disrespect to any nationality-this is just my opinion-❤️😊💫

New Poster

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2 Messages

6 m ago

Thank you😊

New Poster

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2 Messages

4 m ago

Respectfully, do you know why Xfinity made this change. My xBox has always been English. Why would it go into Spanish for this channel when I did not make any setting changes? Thanks for providing the fix.

New Poster

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2 Messages

4 m ago

BTW, the fix I used was to go to the channel and with my remote hold down arrow under OK button. On lower left of screen, turn off any checked icons by navigating with left arrow button and clicking OK to uncheck.

New Poster

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2 Messages

4 m ago

how do I get English back on the channel

New Poster

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2 Messages

4 m ago

For the past two weeks, we have not been able to see the NFL playoff games inEnglish- just Spanish. I checked out my whole TV setup and I don't have an SAP button. My language is English.  The fix that was posted on the Forum with the Comcast remote did not work at all.

 

Comcast should send out a formal mesage to all users about how to change the language back to English. It's not fair to Comcast users wh had to go to someone else's house to watch the game. 

New Poster

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1 Message

4 m ago

Thanks! This fix worked.

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