tdeck66's profile
tdeck66
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1st Topic

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1 Message

Fri, Jun 12, 2020 1:00 PM

Fox New not working

Why is the Fox News Channel not working on xfinity today?  All other channels are working.  It works fine on Hulu tv service.  I will cancel xfinity if you do not fix quickly.

Question

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Updated 

6 d ago

7.1K

16

Responses

jav6joev

Bronze Problem Solver

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2.1K Messages

1 y ago

@tdeck66 wrote:

Why is the Fox News Channel not working on xfinity today?  All other channels are working.  It works fine on Hulu tv service.  I will cancel xfinity if you do not fix quickly.

It's working fine here in zip code 05478, where are you?

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CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Onscreen error message?

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Carousels

New Poster

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2 Messages

10 m ago

Not working here either, none of my local channels or Hallmark are working. Those are the channels I most watch. I may as well not  have Cable if I don't have them.

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CCAndrew

Diamond Problem Solver

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25.9K Messages

10 m ago

Any onscreen error message?

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kuhndog30

New Poster

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1 Message

9 m ago

fox news channel seems to be the only channel having problems also,this happens all the time yet all other news channels work just fine wonder why this is hmmm!!!!

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Fende

New Poster

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1 Message

9 m ago

We have the same problem. Fox News Channel gets scrambled, with one other random channel.

4th time this has occurred this year

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jav6joev

Bronze Problem Solver

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2.1K Messages

8 m ago

Fox News is working for me in zip code 05478, Northern Vermont.  Appears to be a local issue where not working.

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fred1963

New Poster

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2 Messages

8 m ago

i will cancel comcast tomorrow if fox is off. the end 07070

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fred1963

New Poster

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2 Messages

8 m ago

same here. comecast will go down if all of us cancel. the end of comcast i see in the future. 

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022948

New Poster

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1 Message

8 m ago

We are having same issue for about a week. It’s off and on pixalated and sound muffled. Other channels all ok.
We are in zip 47934

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Slkostal

New Poster

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1 Message

7 m ago

Fox News is fine I puke but off air on Xfinity... and when I use voice commands, repeatedly forces me instead to CNBC, which I have literally never watched. Moreover all other news programs are on air. Why the disparity Xfinity? When will this be resolved?

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CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

It’ll be resolved when you either do troubleshooting on your end or have a tech out

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JJSTRAUCH

New Poster

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1 Message

6 m ago

Not working here this afternoon/evening in PA zip 18419.  Message is that it is blocked and to notify the service provider.  I WANT MY FOX!!!!

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JodieT54

New Poster

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1 Message

3 m ago

Same here in Texas!! What’s going on?

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user_e3c46a

Visitor

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1 Message

1 m ago

Our Fox news isn't working today either... whats up with that? zip 46037

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ComcastAnna

Official Employee

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100 Messages

Hi @user_e3c46a, I am sorry to hear Fox News has not been working on your box. I can understand the disappointment when you can't watch your favorite shows or channels. I would be happy to investigate this for you. Can you send me a private message with your full name, account holders full name (if different), and complete service address? To send a private message click the chat icon in the right corner and select the shared handle "Xfinity Support" when prompted. We look forward to hearing from you! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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