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Visitor

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2 Messages

Thursday, August 12th, 2021 4:28 AM

Closed

Fox nation existing subscription can log in on xfinity

I signed up for the free one year of Fox Nation for Veterans and can access it on my computer but it is very aggravating that there is no way to sign into the app on my smart TV using XFINITY.  I can use the voice search and get the subscribe page for fox nation but there is no way to sign into my free account.

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Official Employee

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87 Messages

4 years ago

Hi there @user_dd9414! Thanks for posting to the Xfinity Community Forum to share your experience. I can understand why this may be somewhat frustrating and wanted to get a better understanding of how you signed up for Fox Nation.

 

Did you sign up through Comcast or directly through Fox nation? I'm asking because, if a customer subscribes through https://comca.st/3CPNRVQ and not through Comcast, you can only watch a free sampling of Fox Nation content across our Xfinity On Demand platforms (TV Boxes, Xfinity Stream and Xfinity Flex). For your full https://comca.st/3CPNRVQ membership features, you will need to log in with the username and password they set up through https://comca.st/3CPNRVQ (not your Xfinity ID and password). Can you confirm? 

Visitor

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1 Message

4 years ago

Agreed. The response below doesn't help. We need to be able to sign-in to a subscription secured directly via the Fox Nation provider, not just the option to subscribe via flex. The other apps allow for this -- why doesn't this one and what's the workaround?

Visitor

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1 Message

4 years ago

We already have a Fox Nation account. Why cant we log in through Flex? I am not going to pay again for it just to have it through Xfinity/Flex

Problem Solver

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1.4K Messages

@user_114c9a Thank you for taking the time to reach out to us, I appreciate it. I want to get a better understanding of what is happening when you try to access Fox Nation on Flex. When you select fox nation, does it only give you the option to subscribe and not log in?

 

I no longer work for Comcast.

Visitor

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3 Messages

Correct. There is no option to sign in with the existing Fox Nation account. Only an option to subscribe

Visitor

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1 Message

3 years ago

Its funny how Comcast took my money when I joined fox nation but now when I log in it asks for a parental code??? What is this parental code?? I've never set up a code!! Funny how Comcast makes it impossible to access Fox Nation 

Official Employee

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2.6K Messages

Hi there! Are you accessing the app from your X1 set top box? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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