FETV warning

@user_75451c​ Please continue to provide us with FETV.  Like the idea of wholesome shows.

Hello @nwmrktlaura, those are awesome classics, so I completely understand where you're coming from. We always work on making sure our channel lineups provide the best service and dynamic content, so you're definitely heard. Other than this network concern, did you have any other service questions that I could help with? 

Thank you for reaching out to us here @user_klskrissy. We can share your feedback from here on any potential loss of any service. 

@user_63e13b​ Don't hold your breath!

can't wait to see what other wholesome channels they will be deleting from our channel line-up.  

@user_wzn7kg We apologize for any inconvenience, and we are working with FETV’s distributor to reach an agreement that gives customers the content they want at a reasonable price. We can't make any promises, but are trying. 

@user_75451c​  Probably Great American Family is next.  Comcast is a very left woke company, they hate traditional America.

Thank you for reaching out to us on our forums @GaryB007! We apologize for any frustration or inconvenience this has caused. At this time we are working with FETV’s distributor to reach an agreement that gives customers the content they want at a reasonable price.

Hi, @user_3ysnd2. I know programming changes can be frustrating when it involves one of your favorite channels. We are always working with networks to carry content, but things can change. You can read more about programming changes here https://www.xfinity.com/support/articles/xfinity-programming-contract-renewals

@Biff-Tannon, we know how important your favorite programs are, one thing I am certain of is we have a great history of making extra efforts to maintain the networks our customers enjoy.

@user_1ruqys, I get it, I have my own go-to channels that I really enjoy, so I would be looking for answers as well. We always make sure to take a measured approach with our channel lineups, but I don't have a way to get this added for you. We consider many options based on our customers' diverse interests and offering a wide variety of quality channels that everyone enjoys. Other than this particular network, were you having any other issues with your service, or any other lineup concerns? 

They also “stole INSP”. I have 125 channel package for an agreed to price. Now xfinity takes away 2 channels and there’s no reimbursement or replacement? Where’s the 125 channels. You still call it the 125 channel package. 

I’ve called the corporate office as well as customer service. They first took away INSP now FETV with no price credits. They agreed to 125 channels which included these 2 for a set monthly rate yet now these 2 are gone for the same rate! I doubt if they care what a few thousand customers say. It’s a money grab. Only solution is go with another provider. I’m thinking of T-Mobile internet with sling tv. Cheaper and they have these 2 channels 

@user_hvit8i We apologize for any inconvenience. Every contract includes certain channels and services at a fixed price for a certain period of time. During the term of the contract, specific channels may be added, changed or removed for a variety of reasons, including the launch of popular new channels or changes in the popularity of existing channels.
I am sorry for how this channel change has made you feel. Your mentioned INSP I believe this channel was moved to our more sports and entertainment package. I have a link from our website which shows all the channels included in all three lineups where you compare them side by side https://www.xfinity.com/support/articles/id11-channel-lineup/. 

INSP was moved to money grab for and ADDITIONAL $10 as we both know it. So we all fled to FETV now you’ve stolen it. My package still says 125 channels. You have not replaced nor given any credit for the stolen 2 channels. You have also RAISED FEES. That’s 3 strikes. I assume you’ve crunched the numbers and it was worth losing a few thousand more subscribers doing this. You are bleeding subscribers daily and in the long run you will realize money grab and price gouging never pays off in the end. You will regret this 

@user_hvit8i I will share your concerns about the channel changes and fees.  In some cases, certain factors such as licensing or contract agreements prevent us from carrying particular television episodes, series, or even channels.