Contributor
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61 Messages
ESPN MNF broadcast problems
What the what? Really?! Monday night football on ESPN broadcast not coming in? Comcast, FIX THIS ASAP, please.
Contributor
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61 Messages
What the what? Really?! Monday night football on ESPN broadcast not coming in? Comcast, FIX THIS ASAP, please.
user_cp07u8
1 Message
1 year ago
Really Comcast no ESPN for Monday night football?
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XfinityAlfonso
Official Employee
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1.2K Messages
1 year ago
Good Evening @pamm2 We hope you're doing well. What exactly was happening with the MNF broadcast? Was there a lot of pixelation/audio drop-off? Were you seeing any error codes or messages on the screen? We do have several self-service options that generally help resolve most TV issues
Fix Your TV Service Using the Xfinity App
Troubleshooting for Your Non-X1 Xfinity TV
If the issue is happening only during a particular show or on a specific channel, it is possible that this is a network-specific error or feed issue. If it's happening on multiple channels at disparate times of day, there could be possible issues with the connections to the box or home.
Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cables. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. You might also try unplugging the cable box/DVR/digital adapter power cord for a minute or so.
If these avenues have been tried already and the issue persists, please reach us via direct messaging, and we're happy to assist. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, then entering “Xfinity Support” in the “To” section. Please include your name and address, so we can find your account quickly and easily.
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