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user_j7h4ai
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05/19/2026 12:34 PM

Espn channels glitching

For months now, the ESPN channels glitch while all other channels work fine. Any feedback/resolutions??

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2 hours ago

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XfinityJosephA

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5 months ago

 

user_j7h4ai how are you watching ESPN? Are you using the Xfinity Stream app or a cable box? 

 

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user_j7h4ai

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@XfinityJosephA​ I have the cable box

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5 months ago

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XfinityKassie

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user_j7h4ai Thank you for this detail, it helps a ton! May I ask if there are any troubleshooting steps you have tried such as power cycling the box, or using the Xfinity App for system refresh? 

 

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5 months ago

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user_edxqm3

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How do you do a system refresh on the app? Cant find it 

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28 days ago

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XfinityDemitrius

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3.1K Messages

Hey @user_edxqm3, Thank you for visiting our official Xfinity Forums Community support page. You can learn how to submit a "System Refresh" by visiting our 'X1 System Refresh feature overview' support page.  

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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26 days ago

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user_luqkbi

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2 hours ago

That’s a great question because it’s not just espn, it happens all the time.  I just got a new router (our 3rd in the last 12 months) and an extender pro.  Turned on espn and still the same issue, recycling the same 5 seconds multiple times.  It gets so bad I have just started watching sporting events or streaming apps on my phone or just through my smart tv.  

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user_luqkbi

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This has been going on since we got xfinity at this house back in 2020

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2 hours ago

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