U

Visitor

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1 Message

Thu, Jul 15, 2021 8:50 PM

Early terminations of recorded programs

I suggest permitting a 3:00 extension to Stop time. Max now is 1:30 and sometimes only :30. Also, programs set to record for > 8:00 cut off at exactly 8:00. Can't tell whether it stopped recording then or just won't play back for >8:00.  This is a problem for sports, primarily tennis, being played in Europe.

Responses

MNtundraRET

Expert

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4.6K Messages

2 m ago

I have seen a lot of scheduled shows on some cable channels pull that.   I think the owners of the show want you to watch it live and not use a DVR.

Official Employee

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2.9K Messages

2 m ago

Hello, 

Thanks for reaching out to us here on the Xfinity Forums with your concerns. 

We know setting automatic recordings for sports don't always work quite right when it comes to overtime or other extensions that can happen last minute. 

To remedy this, we recommend setting a manual recording instead! :)

You can check out this nifty guide to walk you through the steps here: https://www.xfinity.com/support/articles/x1-set-a-manual-recording-for-a-channel

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