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241 Messages

Tuesday, March 31st, 2026 8:21 PM

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.

 

Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.

For more information, visit https://www.xfinity.com/facts

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3 hours ago

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user_05ekr0

Visitor

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2 Messages

1 day ago

When is this [Edited: "Language"] over. Pay $200 a month and can't watch NBC. When is xfinity going to provide what we are paying for. The clock is running with me. Not fixed shortly. I'm canceling xfinity. 

Note: This comment was created from a merged conversation originally titled NBC

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user_656bf7

Visitor

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2 Messages

4 hours ago

April 15 - Tax Day - marks 15 days since April Fool's Day and Comcash quit Scripps channels.   Direct TV is looking attractive, and may be my new provider when the next bill comes due since we've been told there won't be any credits for the missing channels.   

Apparently Comcash can't make enough money by charging for the cable channels, and now wants to charge more for broadcast channels.   Since Scripps has a multi-year deal with NBC for at least 11 affiliate stations, one would think that Comcash would care since Comcash owns NBC.  Duh!

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user_lxtel9

Visitor

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2 Messages

3 hours ago

I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged.

This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my subscription were a key factor in my decision to maintain this package, and their removal significantly reduces the value of what I am paying for.

What is especially frustrating is the lack of accountability shown to customers. There has been no automatic credit issued, no meaningful effort to adjust billing, and no clear communication outlining how long this disruption will last or what resolution is being pursued.

To be clear, I expect the following:

  • An immediate prorated credit for the loss of Scripps channels
  • A reduction in my monthly bill for as long as these channels are unavailable
  • The option to change or cancel my service without any penalty due to this reduction in service
  • Transparent communication regarding the status of this dispute and expected timeline for resolution

If this matter is not addressed promptly, I am prepared to escalate further by filing complaints with the Federal Communications Commission and my state’s consumer protection office.

I have been a paying customer and expect to receive the service I am billed for. I look forward to your prompt response and a fair resolution.

Note: This comment was created from a merged conversation originally titled Scripps channels

42

XfinityThomasA

Official Employee

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3.4K Messages

 

user_lxtel9 - Thank you for choosing Xfinity and for taking the time to share your concerns. We understand how disappointing it can be to lose access to programming you enjoy, and we truly appreciate your patience. On March 31, 2026, at 5:59 p.m. Eastern Time (ET), Comcast’s agreement with E. W. Scripps to carry its programming expired. As a result, E. W. Scripps programming is no longer available on Xfinity or Comcast Business, including on Xfinity Stream and On Demand. Comcast works hard to bring customers the entertainment, news, and sports they value by fairly compensating programmers for their content. At the same time, we are committed to negotiating reasonable agreements that reflect today’s evolving viewing options and help ensure the best possible value for our customers. While Comcast has made several reasonable offers, E. W. Scripps has not yet accepted them. Customers were notified of contract expiration by email. Please know that we remain actively engaged in discussions and are committed to reaching an agreement that allows this programming to return under fair pricing and terms for our customers. Comcast pays networks and station owners for the ability to deliver their programming to Comcast customers. Agreements are negotiated to bring customers the best value for the content they want. For more information, see xfinity.com/howitworks. We appreciate your understanding and continued trust in Xfinity.

 

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13 days ago

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user_kdbfhd

Visitor

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2 Messages


Scripps channels
I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged.

This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my subscription were a key factor in my decision to maintain this package, and their removal significantly reduces the value of what I am paying for.

What is especially frustrating is the lack of accountability shown to customers. There has been no automatic credit issued, no meaningful effort to adjust billing, and no clear communication outlining how long this disruption will last or what resolution is being pursued.

To be clear, I expect the following:

An immediate prorated credit for the loss of Scripps channels
A reduction in my monthly bill for as long as these channels are unavailable
The option to change or cancel my service without any penalty due to this reduction in service
Transparent communication regarding the status of this dispute and expected timeline for resolution
If this matter is not addressed promptly, I am prepared to escalate further by filing complaints with the Federal Communications Commission and my state’s consumer protection office.

I have been a paying customer and expect to receive the service I am billed for. I look forward to your prompt response and a fair resolution.

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Reply

12 days ago

XfinityVictor

Official Employee

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2.1K Messages

 

user_kdbfhd Hello, I am very sorry for the current change regarding the Scripps network. Here is a link that provides detailed information about the recent changes https://www.xfinity.com/support/articles/ew-scripps-agreement-expired. 

 

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12 days ago

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user_rdj6sp

Visitor

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2 Messages

I wholeheartedly agree with all of that. I called Xfinity and they are no help. The transparency should be notifying customers well before this shutdown deadline. I didn’t know until the day before 

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12 days ago

user_6mpsim

Visitor

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2 Messages

I am really thinking about getting rid of xfinity over this. I really like my ABC shows.

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12 days ago

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