Regular Visitor
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5 Messages
Does anyone have problem with NHK Japan Channel 115 in the Seattle/Renton area? It has a blank screen since 8/10, no sound and no picture.
Does anyone have problem with NHK Japan Channel 115 in the Seattle/Renton area? It has a blank screen since 8/10, no sound and no picture. I have restarted the setup box and it is still showing a blank screen. It was working on 8/9.
user_bweanb
1 Message
1 month ago
Same problem here on Seattle's Queen Anne Hill.
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user_3hooyq
1 Message
1 month ago
Same issue is happening in Puyallup
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XfinityJohnG
Official Employee
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1.1K Messages
1 month ago
Thank you for reaching out to us here @kbc9. If you are still experiencing issues with that channel please send us a direct message with the full name and complete address for your service.
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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