Disruption of service for NBC

Completely disappointed and frustrated with the loss of this channel and now having to consider other services and leaving xfinity

Responses

Oldest First

Selected Oldest First

U

user_rl5q0w

Visitor

•

1 Message

2 months ago

I totally agree. This is outrageous

1

0

Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

2 months ago

0

XfinityMatthew

Official Employee

•

1.8K Messages

2 months ago

@user_zta2on A number of reasonable offers have been made that E. W. Scripps, the owner of these local broadcast stations, has not accepted. We are continuing to negotiate with them in the hopes of retaining their content. If a new agreement is not reached, the impact on current or future charges will be evaluated for any credits or cost savings. We will provide more information when it becomes available.

0

U

user_scd42o

Visitor

•

2 Messages

23 days ago

Next...well have to pay to watch a Rockies game

0

U

user_zta2on

Visitor

•

2 Messages

23 days ago

Really need a status update. This is just unthinkable that it has been this long without service.

1

0

XfinityAlfonso

Official Employee

•

2.6K Messages

Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/facts.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

21 days ago

0

U

user_ypurue

Visitor

•

1 Message

21 days ago

GET NBC back! You can't be a cable company without a national network like NBC. Direct TV offers so much more for half the cost. KSBY news, Jeopardy, Wheel of Fortune, The Voice, Kelly Clarkson and sports channels. ALL my favorites GONE! YOU need to pay up and get NBC back.

1

XfinityOrlandoM

Official Employee

•

3.4K Messages

@user_ypurue

On May 5, 2026, Comcast renewed its agreement with Scripps to carry its programming, restoring all related content, including Xfinity Stream and On Demand. Please see ‎E. W. Scripps (Scripps) Programming Agreement Renewed | Xfinity Community Forum The previous agreement expired on March 31, 2026, and customers were notified via email and on-screen messages. Scripps operates 40 broadcast stations, including 19 Big Four and 21 non-Big Four stations. Customers who lost access to Scripps stations and paid a Broadcast TV fee received credits on their bills

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

19 days ago

0

Channels and Programming

user_zta2on

Disruption of service for NBC

user_rl5q0w

XfinityJeffB

XfinityMatthew

user_scd42o

user_zta2on

XfinityAlfonso

user_ypurue

XfinityOrlandoM

New to the Community?