Disney Plus

Xfinity and Disney Plus really need to get their stuff in order. Tired of not being able to watch Disney Plus and having it constantly freeze. I have tried everything suggested. My box is new, wi-fi signal strong. I finally got in to watch a show after trying for hrs, just to have it freeze up on me again. It never did this when I paid for it, only now that it comes with my tv service. I got to watch half the show, lol. Wish I could see the rest, but guess they have other plans as it just keeps having issues.