Visitor
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2 Messages
Disney+ keeps freezing on commercials
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
Visitor
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2 Messages
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
user_regcd1
Visitor
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2 Messages
25 days ago
The "official" answer is always to upgrade something. It's a blow-off response. I've had Comcast for a long, long time. It's never their problem. It's always yours. Either "you don't understand", or "you don't have the current tech". This is coming from someone who worked for Best Buy for decades and talked to many, many Comcast/Xfinity reps over the years. Tbh, you are better off using Disney/Netflix/3rd party apps directly from your TV. Xfinity boxes are low performance by design. A $80 tv can performance amy Xfinity cable box
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user_e498mw
Visitor
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3 Messages
20 days ago
Wish Xfinity would fix the Disney plus issue. So tired of not being able to watch
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user_85jsbf
Visitor
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1 Message
6 hours ago
September 8th. Just noticed this issue with Disney+. Tried several things, all mentioned in this thread. No luck, like everyone else. This app worked in the past. My guess is that there was an upgrade and it didn't connect like all of the other apps. Like everyone else, I'm surprised and disappointed that this hasn't been resolved. It's one app not communicating with your system. Changing boxes and clearing data over and over has not worked for customers. Find a way to care about the problem and fix it. Thank you.
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