tmanbt's profile

Frequent Visitor

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12 Messages

Mon, Sep 9, 2019 1:00 PM

Disney + app

Any plans to add disney plus streaming as an app on X1 dvr ?

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Responses

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

There’s nothing to debate, the 2 companies don’t work together and don’t want to and don’t have to.
Again

Expert

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26.4K Messages

1 y ago

Rustyben

Expert

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24.1K Messages

1 y ago


@billmich88888 wrote:

@CCAndrew wrote:
Other than an Amazon Prime subscription and accessing it that way, there’s presently no contract between Disney and Comcast (doubt there ever will be). The content through Amazon is different than accessing the Disney app directly on a mobile device.

How exactly via the Amazon Prime app on X1 do I access Disney + content?


a Google search seems to show you have to subscribe through Amazon to the disney+ service to use it there. No one has reported their Disney+ works on the X1 nor Flex so far.

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

Actually was reported but the content is not exactly the same
https://forums.xfinity.com/t5/Stream-TV-App/Disney-Plus/m-p/3351253#M27172
comc25

Contributor

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119 Messages

1 y ago

Disney will eventually force Comcast to add the app. Otherwise they will pull ABC, Disney, ESPN networks.

New Poster

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1 Message

1 y ago

Hey, I pay a lot for my X1 account. What the heck is going on with Xfinity and Disney? Give us the Disney Plus App. Like I said, I pay a lot for X1 over $150 a month surely Xfinity Content Program Department can negotiate with Disney for Disney Plus. Do that and you will have happy customers while your churn numbers go down. Right now I am mad because I have to stream my Disney Plus account via my cellphone. Not a happy customer. Do better Xfinity! or lost customers during a historical pandemic and you know everyone is working from home and we want to watch the movies on Disney Plus!

Official Employee

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839 Messages

1 y ago


Hi there,

Disney+ is on the roadmap, thanks for your patience. The X1/Flex platform uses a Linux derivative called RDK as it’s operating system so it takes time to onboard apps. We’ve got Hulu, CBS All Access, Spotify and Sling up and running, while HBO Max, Disney+ are ones we'll want to eventually include.

If you have a chromecast or a chromecast supported tv, you can use all those apps and even Xfinity Stream to cast from your phone to your TV.

New Poster

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1 Message

1 y ago

When/how will I get Disney+.  I'm paying you enough each month to get this service!

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

New Poster

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2 Messages

1 y ago

how come xfinity dose not have disney+ and when will they get it  it not fair that i see it addvertise all the time but cant get it because xfinity dose not support  it why

 

New Poster

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2 Messages

1 y ago

how come xfinity dose not have disney+ and when will they get it  it not fair that i see it addvertise all the time but cant get it because xfinity dose not support  it why

New Poster

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1 Message

1 y ago

What is the ETA for the Disney+ app on x1. This has been going on now for more than a year.

New Poster

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2 Messages

1 y ago

So upset xfinity has not added Disney+ I mean come on it’s not that hard to update everyone’s TV box services it’s expensive already and you don’t get one of the most popular sites on them. Xfinity needs to change this ASAP!
Note: This comment was created from a merged conversation originally titled Disney+
JennStarr

Frequent Visitor

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16 Messages

You can get Disney+ if you get the Flex device or use an externa device like Firestick or Roku. The Flex device is new form XFinity, but you have to pay a monthly fee for the device like $5 a month. They are trying to negotiatte with Disney. Also, if you have Hulu you can get Disney+ merged with it, but sadly you still need that Flex device. It appears that Comcast has quite a few external devices for us to use. I remember how long it took to for them to get the Hulu app. Just wait and see.

JennStarr

Frequent Visitor

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16 Messages

1 y ago

Disney cannot force Xfinity to do anything.  It's a negotiation for a contract.

JennStarr

Frequent Visitor

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16 Messages

1 y ago

Yes XFinity did drop Starz which I was disappointed. On the bright side they did ad Hulu. I was waiting for that. You can get Disney+ if you have Hulu already. But I think you need their new device called "Flex".  While you do pay for the devie like $5 a month, it is a free internet service. It is their answer to streaming devices like Roku or Firestick. And if you already have one of those you can watch Disney+.

As for when they will add Disney+, it is up to Disney. They already own a bunch of other channels. Disney doesn't have their own cable company so they will need to go beyond streaming from the internet devices and go to a wider platform to satisfy their viewers. I know a lot of people have Disney+ for this reason: Exclusive content like The Mandalorian and other great shows. I would jump at getting it now before they go on the XFinity platform, because they (Disney) will raise the price. Oh, and Comcast may raise their price too. For now, you can use the Roku, Firestick or stream it from your other internet devices. Most people have more updated tvs that allow casting from your device. XFinity has this feature now.

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