Visitor
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2 Messages
Discovery + Buffering
Hi I have a subscription to Discovery plus that I access through Xfinity. I am having consistent buffering issues with all of the programs in the app in that it’s gone beyond periodic buffering. It’s now where I can’t watch more than a few minutes of a program without it buffering - yo the point where the program won’t resume. I’ve done a system refresh, I’ve cleared my local data, I’ve unplugged my router etc. All the things recommended by Xfinity tech support. The issue has not been resolved. I am not having this issue with any other streaming app. But it seems the problem isn’t isolated to just me. What can be done to escalate and resolve?
AJRCamp
Visitor
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2 Messages
1 year ago
I am having the exact same issues with mine as well. It’s very frustrating as I’ve taken all the same steps tech support recommended to you and it still didn’t work. Curious to see what Xfinity’s response will be.
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CaliGir1
Visitor
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1 Message
1 year ago
I have the same issue through Xfinity, there are no other issues with Paramount plus, Hulu or even You Tube when I am using Xfinity. I can stream Discovery Plus from my phone and I have no problems at all. What's the problem here? Is it Xfinity or is it Discovery Plus?
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beesunny1
Visitor
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2 Messages
1 year ago
I'm having the exact same issue. It's so frustrating. No problems with other internet-based apps. No problem when watching on my laptop - only my TV.
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user_56fee9
Visitor
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1 Message
1 year ago
I am havingf the same issue with my TV. I would be watching a program and then the signal freezes and proceeds to buffering. This occurs with all of the networks. What can be done?
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JoeMarvelous
Visitor
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1 Message
1 year ago
I don't have a "Peer to Peer Icon" or a Direct Message Icon" on this page. I'm spending way to much time on the phone or emails with Xfinity. Always seems to be an issue with this company.
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user_496ab7
Visitor
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1 Message
1 year ago
Same issue as everyone else, also no direct message icon at the top right.
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user_f670e0
Visitor
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2 Messages
1 year ago
Yes same here. It’s only on the TV. It’s getting worse as time goes on. I have cleared the cache and signed out of all apps. Still nothing…constantly buffering.
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