U

Visitor

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1 Message

Fri, Jul 23, 2021 1:09 PM

disable tv opening screen

How can I disable the cable tv opening screen. It's the one with all sorts of logos and my email address that is useless as far as I can tell. Anyway, I just want the darn tv screen to come on when I turn it on. Any help will be greatly appreciated.

Responses

dcfox

Contributor

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370 Messages

2 m ago

I never saw that. It should just show the last channel. Is it you TV home screen perhaps.

Again

Expert

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26.4K Messages

2 m ago

That is most likely a function of your tv and not something your Comcast connection controls.  Use your tv remote [not the Xfinity remote] to find your tv settings to set your preferences.

Official Employee

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196 Messages

2 m ago

Thank you so much for reaching out to us in our Xfinity Forum. I hate to hear this has been your experience and would love to investigate this for you! Please share an image of the screen you are talking about, but ensure there is no personal information attached. 

(edited)

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