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Visitor

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1 Message

Friday, July 23rd, 2021 1:09 PM

Closed

disable tv opening screen

How can I disable the cable tv opening screen. It's the one with all sorts of logos and my email address that is useless as far as I can tell. Anyway, I just want the darn tv screen to come on when I turn it on. Any help will be greatly appreciated.

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Contributor

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387 Messages

4 years ago

I never saw that. It should just show the last channel. Is it you TV home screen perhaps.

Expert

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31.9K Messages

4 years ago

That is most likely a function of your tv and not something your Comcast connection controls.  Use your tv remote [not the Xfinity remote] to find your tv settings to set your preferences.

Problem Solver

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1.1K Messages

4 years ago

Thank you so much for reaching out to us in our Xfinity Forum. I hate to hear this has been your experience and would love to investigate this for you! Please share an image of the screen you are talking about, but ensure there is no personal information attached. 

(edited)

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