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Visitor

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1 Message

Fri, Apr 9, 2021 10:11 PM

digital preferred tier

I would like a list of the channels included in the digital preferred tier.

Responses

Official Employee

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369 Messages

5 m ago

Hi there, thanks so much for reaching out to us on our Community Forums! You should actually be able to see a full list of all the channels included with each cable tier we offer by following the process here: https://comca.st/3wMqbij. Please let us know if you have any additional questions and thanks so much again for all your interest! 

Visitor

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2 Messages

2 m ago

I have been searching for an actual listing of the channels I have with my plan for a couple of years now.  The last two times I did an upgrade I was told I would have more channels.  So far, that has not been true.  I still have what I had before the upgrades.  So, what were the new channels that were supposed to have been added?  Digital Preferred and Extra????  All I keep being told is a listing of All Channels available for my area.  That is useless.  I need to know what channels I am paying for.  Thanks.

Official Employee

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192 Messages

Hello, @user_4bcf52. Thanks for reaching out about needing help confirming your channel listings. For future reference, it is better to submit your own post for help as it creates a ticket to get help, and sometimes posting on an old thread can delay getting help. We definitely want to make sure the correct steps are taken to get you service and our Twitter team has all the tools to do that(same as us) and I am confident they can make sure the work gets done as fast as possible. 

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