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Thursday, February 22nd, 2024 12:17 AM

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Diamond tier Peacock activated but not working

When I go to the Xfinity.com/activate-peacock it says I’m already activated but when I login I’m still on free limited account 

how do I get peacock working?

frank 

Official Employee

 • 

1.1K Messages

9 months ago

Hey @user_d5ktg9, thanks for reaching out to Xfinity Support on our forums. When you sign in, is it actually saying Limited Account or Peacock Premium for free? I'm not showing a limited tier for it is why I ask. There is Peacock Plus that comes ad fee but is not included with the Peacock promotion.

 

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