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user_814ea2
1st Topic

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4 Messages

Friday, August 6th, 2021 5:41 PM

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Denver area, where is the BTN channel?

I live in the Denver area. Where is the Big Ten Network channel? when I try to add it, it says we're sorry.

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Updated 

4 years ago

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ThatDonGuy

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833 Messages

4 years ago

What do you mean by "try to add it"? Since there are no Big 10 schools in Colorado, I think it's part of the Sports & Entertainment Package there.

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CCAmir

Gold Problem Solver

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7.2K Messages

4 years ago

Hello user_814ea2, thank you for reaching out to us here with this concern. I am a BIG sports fan myself so I have to keep up with all my favorite teams. The information that (ThatDonGuy) shared is correct. The Big Ten Network is part of the "Sports and Entertainment" package and can be found on channels 410 and 693. You can add the sports package directly from your remote, online, or I'd be happy to get this added for you here if you're not already a subscriber. 

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user_814ea2

Visitor

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4 Messages

4 years ago

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user_814ea2

Visitor

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4 Messages

@XfinityAmir yes, please help me add. thanks!

4 years ago

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CCAmir

Gold Problem Solver

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7.2K Messages

Thanks for reaching back out user_814ea2, I'd be happy to get this added for you. To get started could you please send me a private message with your full name and street address? 

 

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I no longer work for Comcast.

4 years ago

0

user_814ea2

Visitor

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4 Messages

@XfinityAmir that is what doesn't make sense. I am already signed up for that package but I still can't get the channels.

4 years ago

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CCMike1

Official Employee

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933 Messages

I'd be happy to look into this for you. Can you send a Peer to Peer message with the requested information? 

I no longer work for Comcast.

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4 years ago

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