Visitor

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6 Messages

Tuesday, January 13th, 2026 5:24 PM

Cowboy Channel

We lost access to the Cowboy Channel.  Comcast says we have it, the Cowboy Channel notes we do not.  Would really like this corrected.  We had access before 1/1/2026

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Official Employee

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1.9K Messages

4 hours ago

Hi there, @user_wdznlo! Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having trouble with The Cowboy Channel. What are you seeing when you attempt to tune to it? 

Visitor

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6 Messages

As of 1/1/2026 this program is no longer available on this channel 

Official Employee

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1.9K Messages

@user_wdznlo, thanks for that extra information. If you use the voice feature on the remote and say "cowboy channel", let me know if it goes to another channel. It is possible that the channel moved. 

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Visitor

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6 Messages

We tried the voice remote several times.  No luck.  It keeps taking us to the same channel.  So frustrating 

Official Employee

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4K Messages

Which channel number are you looking at? 1073? 1656? 1239? @user_wdznlo

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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6 Messages

1094 is the channel in our area

Visitor

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6 Messages

2 hours ago

1094 is the channel is our area 

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