Visitor

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2 Messages

09/06/2026 7:25 PM

complaint

eventhough  I have Disney+ for free I am unable to because Disney wants me to sign up for payment plan. calling xfinity/omcast customer service is use less  . I talked to  few agents with no resolution..

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Selected Oldest First

Official Employee

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2.6K Messages

6 hours ago

Hi there, @user_3am2o2. Thanks for reaching out to us here on the Community Forum and sorry to hear you're having trouble. Have you attempted to activate Disney + through our site here: https://www.xfinity.com/yoursubscriptions at all since this has occurred?

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