W

Contributor

 • 

134 Messages

Friday, August 30th, 2024 7:54 PM

Comcast will stop issuing new Cablecards in late October

I can't post links here, but a simple google search will bring up a few articles.

I'm crossing my fingers that my existing Cablecard devices will continue to function for many years to come

Official Employee

 • 

1.7K Messages

3 months ago

 

westwayneguy88888 Thank you for using our Forums and you are correct starting October 24 that change will being into affect. After the 24th, customers will only be affected if they encounter a video service issue likely caused by a CableCARD problem.

 

Contributor

 • 

134 Messages

so no new ones will be issued and if there is an issue with an existing one, that will not be replaces

sounds like if i can, I should get an extra one as insurance

Official Employee

 • 

1.4K Messages

Hi there, @westwayneguy88888 You can definitely try, it would not hurt if you are able to get another one.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here