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Saturday, September 30th, 2023 10:45 PM

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Channels

Insp is not working says it requires a subscription but I’m already have that package

This conversation has been merged. Please refer the main conversation:

Xfinity charging for INSP

Contributor

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88 Messages

2 years ago

It was moved to another package--there should have been a notice on your statement.
https://www.xfinity.com/support/articles/insp-moved-package


At the bottom of this page, INSP has some other options to consider:
https://www.iwantmyinsp.com/?utm_source=facebook&utm_medium=social&utm_campaign=xfinity_page

Official Employee

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2.1K Messages

2 years ago

@user_40ad50

We regularly evaluate our channel lineups and sometimes make changes to ensure we're offering a wide variety of content at the best value. As part of those regular reviews, we decided to move INSP to these packages on September 26. Customers were notified of this change with bill messages starting July 27, 2023.

The good news is that you can still watch similar programming without changing your TV package. By saying “Westerns” into your Xfinity Voice Remote or searching for “Westerns” On Demand, you can find a wide variety of content at your fingertips.

If you want to keep INSP, you can get the More Sports & Entertainment Package by:

Saying, "More sports and entertainment," into your Xfinity Voice Remote.
Logging in to xfinity.com and selecting Shop deals and more.
Selecting Chat for TV & Streaming help (from the Services tab in the Xfinity app) and typing, "add a channel" for assistance.
Calling us at 1-800-XFINITY.

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