Laneyny's profile

Regular Visitor

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6 Messages

Fri, Jul 9, 2021 6:47 PM

Channel 703/ION/WPXGD

I was watching a H20 marathon on channel 703 in Hudson, but the picture has gone out only on that channel….Ivan hear audio.  It’s been out for hours.  Any chance it’s being fixed soon?  

Responses

Visitor

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3 Messages

2 m ago

I'm also seeing the same issue in Merrimack.  We had called Xfinity for that and the pixelated channel issues that we always seem to have on Freeform and Hallmark.  They fixed the pixel issues but not the ION issue.

Visitor

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3 Messages

2 m ago

Try it now.  I just got a callback from Xfinity and it was fixed on my system.

Official Employee

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217 Messages

2 m ago

Hi, @Laneyny. I wanted to check and see if the channel was working correctly. 

Laneyny

Regular Visitor

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6 Messages

2 m ago

Thanks for all the replies!  Came back for me a couple hours after I posted!  Glad I could continue watching my favorite show Hawaii 5-0

Official Employee

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445 Messages

I'm so happy to hear that it resolved itself! Hawaii 5-0 is definitely a great show so I'm glad you were able to continue watching it. We truly appreciate your business and your time in reaching out to us here on the Xfinity Forums. I hope you have a fantastic weekend! :)

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