U

Visitor

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1 Message

Wed, Jun 8, 2022 12:03 AM

Change channel lineup

Our bill is over $400 a month would like to lower it by removing unwanted channels

ThatDonGuy

Problem Solver

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608 Messages

4 m ago

Keep in mind that, except for "premium" channels like HBO, you can't get rid of individual channels. You can change what package you get, but that's about it. This is not going to change any time soon.

How many channels do you get now?
Do you get Starz/Encore?
How about Disney XD, or EWTN (Eternal Word Television Network)?
At least where I live, those are all on the most expensive package.

Do you also pay extra for HBO, or Showtime, or Cinemax, or Netflix (okay, that's an app and not a "channel," but I for one pay for it through Xfinity)?
$400/month sounds a little high.

Official Employee

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889 Messages

3 m ago

Hey there, @user_124bf9, thanks for reaching out through Xfinity Forums! We would be happy to help you with finding a new promotion that better meets your lifestyle needs and budget! You have reached the right place! 

 

Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

Visitor

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1 Message

@XfinityJeniece​ There's not chat icon at the top right of the page.

Official Employee

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348 Messages

Our apologies! If you were to sign in, across the top of the screen you'll have a bar that appears that shows Home, Welcome, Getting started on the top left, Xfinity in the middle, and to the right, an Icon that looks similar to a conversation bubble! That is where you'll want to select to compose a direct message to us! 

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Visitor

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2 Messages

2 m ago

Why are so many To Go Chanel’s missing? News channels, truTv the mail reason for having TO Go is now useless.

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