1 Message

Thursday, December 1st, 2022 2:10 AM

Can't watch SEC Network+ events

​Can stream on a phone or computer but not through x1 cable box.  When trying to watch says unable to play video.  The same thing happened last year and there were several threads on this but never a way to get it fixed officially (resolved on its own last year but now doing it again).​


Official Employee


610 Messages

4 months ago

Thanks for reaching out @user_DHTX. This sounds like an entitlement/permissions issue. I'd have to take a look at the account to be sure. If it is, we can post the solution here in this thread after we figure it out. In order to get started can you please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name, and full address?

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