U

Visitor

 • 

2 Messages

Sun, Jul 11, 2021 2:22 PM

Can’t watch ESPN on Apple TV

This network is not included in your current television subscription.
 But I do subscribe to ESPN

Responses

studolgon

Contributor

 • 

382 Messages

2 m ago

Have you contacted AppleTV?

Visitor

 • 

2 Messages

2 m ago

I don’t believe this is an Apple TV problem. All the other channels I subscribe to that have apps that can link to my xfinity subscription work, including other ESPN channels (I.e. ESPN2). 

Also, the ESPN app instructs me to contact xfinity to upgrade my account and subscribe to ESPN. 

dcfox

Contributor

 • 

370 Messages

@user_32f2e2 If you are watching ESPN on Apple TV it is their issue. If trying to watch it on your Xfinity channels then contact Comast.

Official Employee

 • 

350 Messages

Hey there, @user_32f2e2. I am sorry to hear you are having issues with your ESPN subscription. I'd be happy to pull up the account, and take a look at your lineup. Do you mind sending me a PM with your name and address? 

 

To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New to the Community?

Start Here