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Visitor

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2 Messages

Sunday, July 11th, 2021 2:22 PM

Closed

Can’t watch ESPN on Apple TV

This network is not included in your current television subscription.
 But I do subscribe to ESPN

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Contributor

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390 Messages

4 years ago

Have you contacted AppleTV?

Visitor

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2 Messages

4 years ago

I don’t believe this is an Apple TV problem. All the other channels I subscribe to that have apps that can link to my xfinity subscription work, including other ESPN channels (I.e. ESPN2). 

Also, the ESPN app instructs me to contact xfinity to upgrade my account and subscribe to ESPN. 

Contributor

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387 Messages

@user_32f2e2 If you are watching ESPN on Apple TV it is their issue. If trying to watch it on your Xfinity channels then contact Comast.

Problem Solver

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1.1K Messages

Hey there, @user_32f2e2. I am sorry to hear you are having issues with your ESPN subscription. I'd be happy to pull up the account, and take a look at your lineup. Do you mind sending me a PM with your name and address? 

 

To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

I no longer work for Comcast.

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