U

Visitor

 • 

1 Message

Sat, Dec 25, 2021 3:05 PM

Can't record certain shows

Attempting to record ABC Program Disney Christmas Parade.  Record option disabled?  But just this program.  Before and After are available.

Is this a "rights" issue?

Official Employee

 • 

115 Messages

Hace 5 m

@user_1e5009 Oh gosh, I'm sorry to hear this! Were you able to get the show recorded?

Visitor

 • 

1 Message

Hace 5 m

My DVR will not let me record "Draft Day" on CMT or "Coach Carter" on TNT. Is there a new restriction against recording movies on some channels? Or is this a glitch?

Official Employee

 • 

485 Messages

Hello, @user_7d6b85! Thank you for reaching out to our experts on our Xfinity Community Forum! Our team works around the clock here to solve customer issues and we would love to help you.

 

Because this sounds like a separate issue from the one OP posted about, please begin your own thread and provide a description of the issue you are experiencing. Doing this will allow us to better assist you as well as help others in the community having a similar issue.

 

Thanks and I look forward to seeing your new post!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here