Can't access Xfinity TV plan details

I have tried multiple times to see the details of current Xfinity TV plan details and failed on the computer and phone app. I'm sent to a page that tells me it is retrieving the details, but meanwhile it is just 3 dots blinking like it is thinking.  I don't know how to get it to resolve and actually show me a list of all the channels in my package and the premium channels I'm paying for.  In the past, a year or 2 ago, I could go to Manage Plan and actually print a list of everything I was paying for, now, I get the Xfinity page to open. AI assist just sends me to the same non-opening page.  How do I access the list. Can someone on your end mail it to me?  This should not be so hard.  (Paying bills is the same issue.  Sometimes I can't access my bill to pay if for days on end.)