@user_vocs17 Thank you for reaching out and meeting us here. This was a known issue that has since been resolved. When you have a moment, please check your cable programming again.
If you're still experiencing an interruption, please unplug your main cable box, wait about 30 seconds, and then plug it back in. Once it has fully restarted, recheck your channels. If the issue continues, please let us know, and we'll be happy to assist further. We appreciate your patience and understanding.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Hey @user_ee9m96, Thank you for reaching out and sharing your experience through our official Xfinity Forums Community support page. Our systems should be up and running after a very brief interruption to their services due to a system update. If you are still experiencing issues, please let us know.
user_144puc
Visitor
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2 Messages
2 days ago
It's been out for hours here in MA too.
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user_vocs17
Visitor
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1 Message
2 days ago
I have no tv picture voice
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XfinityDemitrius
Official Employee
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2.7K Messages
10 hours ago
Hey @user_ee9m96, Thank you for reaching out and sharing your experience through our official Xfinity Forums Community support page. Our systems should be up and running after a very brief interruption to their services due to a system update. If you are still experiencing issues, please let us know.
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