Visitor
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2 Messages
Cable service not working - Wellesley, MA
Cable service is not working. We just see black screen and no sound. However the guide an channel information shows. Internet and phone connections are fine.
Visitor
•
2 Messages
Cable service is not working. We just see black screen and no sound. However the guide an channel information shows. Internet and phone connections are fine.
XfinityDemitrius
Official Employee
•
2.7K Messages
10 hours ago
Hey @user_3ak7tw, Thank you for reaching out and sharing your experience through our official Xfinity Forums Community support page. Our systems should be up and running after a very brief interruption to their services due to a system update. If you are still experiencing issues, please let us know.
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