U

Visitor

 • 

3 Messages

Monday, November 21st, 2022 5:58 AM

Closed

Bought Yellowstone Season 5 and cannot get episode 3

I puchased the season on Viacom via remote and I cannot watch the current episode. I am surprised and do not know why or what to do.

Visitor

 • 

1 Message

2 years ago

Having the same issue with season 5 episode 6.  Called Xfinity, was zero help.  They told me I need to call Paramount network and find out why I can't view that episode. Lol.  Last time I checked, my bill is paid to Comcast. You would think they would look into the problems their customers are having rather than pushing them off on to someone else.  Just another reason to go back to a previous provider

Problem Solver

 • 

672 Messages

@user_4798ae I am sorry to hear that you are not able to view episode 6 of the new season of Yellowstone. Our On Demand content is provided to us by the network. We upload our catalog with what is provided by each network. Is the episode completely missing or do you receive an error message?

I no longer work for Comcast.

New Poster

 • 

2 Messages

2 years ago

Or episode 8...come on now!!

Visitor

 • 

1 Message

2 years ago

I also bought season 5 and cannot get episode 8 without paying $1.99. Now sure what to do next. I have an agent working on it now for about an hour.

Official Employee

 • 

2.1K Messages

Hey @user_5fd1f5 thanks for contacting our Xfinity Support Team over our Forums. We are here to make sure you get this content you are paying for, and we have your back. Were you able to get the assistance with the agent you were working with? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here