1 Message
Big Ten Network Blackout?
I subscribe to the Big Ten Network in Oregon. Why are Oregon, Washington, USC and UCLA games have blackouts in my area? We want to see Oregon games? If Xfinity cannot provide it another service can. Please fix this.
user_d040an
1 Message
4 months ago
I also want to know this. Absolutely unacceptable for those of us paying for the B1G Network not being able to watch and support the Oregon Ducks. Xfinity, you owe your paying customers an answer.
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westwayneguy88888
Contributor
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143 Messages
4 months ago
because these 4 schools are now "in market" and xfinity refuses to pay the additional cost in these areas.
I tend to defend xfinity in a lot of these negotiations, but its clear that this network has a bigger "in market footprint" and carriage costs will go up in these areas because of it
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user_eh8291
Visitor
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4 Messages
4 months ago
I pay a premium for Xfinity—far too much! As a long-standing customer, I have consistently shown loyalty and patience, but this situation is unacceptable. It is outrageous that we, as customers, are forced to subscribe to additional services merely to watch our favorite team play. If my needs cannot be met by Xfinity, then perhaps it is time to consider taking my business elsewhere—[Edited: "Solicitation"]! Please let us know that this isn't true and you're actually going to air these games for the fans and your CUSTOMERS!!!!!!!!!!
(edited)
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user_kbqkjf
1 Message
4 months ago
Are Michigan and Ohio State blacked out in their home areas? I’m betting not. It’s not a dispute, it’s a Comcast money grab.
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user_eh8291
Visitor
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4 Messages
4 months ago
I attempted to contact customer service to discuss this issue, but they disconnected the call on me! Each time I tried again, they hung up repeatedly!
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GRBU2
Contributor
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58 Messages
4 months ago
Here is the Big Ten Network statement.
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gooeyroo
Visitor
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3 Messages
4 months ago
This is OUTRAGEOUS. I signed up for the added BIG1 network, paying extra, so I could watch the West Coast teams play. This feels like a huge FRAUD as we were not told of this despite making clear why we signed up. Here's the deal Comcast/Xfinity. Either give us the full BIG1 schedule, without the blackouts you didn't tell us about, or you will lose this customer for good. There are too many other providers who don't pull stunts like this! I know a lot of other football fans who will follow suit.
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user_dbe50g
2 Messages
4 months ago
Not only am I paying an extra $10 for access to the Big 10 network, when I signed on with xfinity I had to get and expanded package to be able to see the Pac 12 network. When that network dissolved I was not offered a discount or refund nd now this?
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seattle4sports
Contributor
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88 Messages
4 months ago
Another greedy move by Comcast and then the company wonders why they are voted on a regular basis one of the most disliked companies in the country. This a prime example of why as it is never enough for them to gauge their customers even more. I already pay for the Ultimate package and the More Sports package but no that is not enough for this greedy company. And isn't interesting that so far no Comcast representative has responded with their usual statement how the company on a regular basis reviews on what channels to carry supposedly to save their customers money because they can't defend this greedy money grab.
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user_cnrfgv
1 Message
4 months ago
I just signed up for the sports package to get BTN for $10 more per month, on top of the already ridiculous rate I pay. Will be cancelling if they don't fix this by Saturday!
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user_aoe4u5
1 Message
4 months ago
[Edited: "Solicitation"] I cut the cord and never looked back. My sports viewing has gotten better with alternatives mentioned (Hu, Fu, You).
(edited)
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westwayneguy88888
Contributor
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143 Messages
4 months ago
here in the midwest BTN is part of a regular tier of channels
if , out west, you have toi pay EXTRA for sports and entertainment package to get the channel and its still not enough, then I'd be super angry as well.
Unless the crux is that BTN demands the channel be OFF the sports package, and in a regular digital tier AND the extra $$.
sometimes you have to read between the lines or been around long enough to see how the game is played.
(edited)
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user_yfeuqd
3 Messages
4 months ago
I recently signed up for the BIG10 only to watch my Oregon Ducks. Now I get hit with a blackout. Totally an immoral policy from xfinity. After being a customer for 31 years, yes look it up, I am forced to go elswwhere. This will poison the well for me. The last nail in the coffin for Comcast/Xfinity.
Tom [Edited: "Personal Information"]
(edited)
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user_fa2pqi
4 Messages
4 months ago
I pay extra for Comcast’s sports package, which used to include the PAC-12 Network. Comcast didn’t reduce my rate when the PAC-12 Network disappeared, so I expected I could watch Washington, Oregon, UCLA & USC games on the Big10 network this season. It’s unacceptable they won’t show these games! Time to cut the cord!
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user_xkvb1r
1 Message
4 months ago
I agree, just poor service. Using our disappointment as a bargaining chip. Problem with the move, we are going to blame the service provider for not serving its customers, and not the sports conference. Looking into other services as we speak.
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