BIG 10 NETWORK BLACKOUTS!!

Er, I saw USC play LSU on Xfinity - something that a considerable number of people with DirecTV couldn't do, mind you, as the game was blacked out pretty much anywhere where the local ABC station is owned by Disney, including New York and Los Angeles. (You think that's bad? Wait until next Monday, when Monday Night Football starts, and they can't watch that game either - especially in San Francisco, as the 49ers are playing.) It's only games on Big Ten Network involving that conference's four western teams that are blacked out, and don't expect it to end soon, as you have to remember that most USC and UCLA fans live in southern California, where Xfinity is pretty much non-existent.

This is ridiculous.  I pay an additional 10 dollars to get the Big10 network and that still isn't enough money for xfinity to provide my favorite college football team on TV!!!  If the fools that make the business decisions at Xfinity cannot get it together on this matter I'll be doing something that I've been contemplating for quite a while now.  Switching my internet and TV to another provider.  There are too many other options out there that are as good or better than the service I've been receiving from Comcast for Xfinity to withhold promised services from their customers.  Not only is xfinity breaking their promises to customers but Xfinity is also jeopardizing their share of a very competitive TV/internet market.  It seems a simple enough thing to ask that I'm able to watch my alma matter live on game day.  Let's get your act together Comcast and think of someone besides your executive branch.  Without your customers you don't have a business.

@user_fy939r Hello and good afternoon. Thanks for posting and sharing your thoughts in the community. I appreciate it and are happy you thought of us to assist. I know how important it is to have the entertainment you want. We thank you for letting us know how you feel about the Big 10 changes. Games exclusive to Big 10 Network for several college teams are not available through Xfinity or Comcast Business at this time. That means they have a select group of content not granted to us, and that is impacting our customers.

As it is exclusive content to them only, and they are not sharing the rights to air the content through us, it is not available to stream or enjoy through live TV. If you would like to enjoy the content through us, please contact the Big 10 Network directly and ask them to grant Comcast customers all the games available within their network.

We still have many games, and some of the missing events can still be found on other channels in your subscription.

• Say “UCLA football” (or something similar) into the Xfinity Voice Remote .
• Use the C button on their Xfinity Voice Remote to launch the X1 Sports app.
• Use the on-screen guide to find affected games that may be available on other channels.
• • Note: the on-screen guide may not be up-to-date, reflecting the wrong program information according to what is actually playing.

Comcast and the Big10 Network ought to be ashamed of themselves. This was a deal that could have been done any time before the season. To blackout games for new members of the conference is unconscionable. Not only does it hurt the fans, but it handicaps those teams with recruiting as recruits don’t get the chance to see the programs. It takes two to tango, so start dancing Comcast and Big10. 

I was told by a Comcast rep that it is in fact their fault.  I'm sure both networks can take some blame, but Comcast charges $10 a month for the big 10 network and we can't watch our favorite team.  Support even had the nerve to say to me ( in writing )  It's not like we took the channel away from you.  They also suggested that I can pay extra money to stream those 4 teams games.  I think over $250. a month is more than enough.  Tired of these money hungry companies. Fix it please.  There are so many other options for 1/3 the price.  

Even if we could see the blacked-out West Coast games on Big Ten Network on Comcast, we’d have to watch them in Standard Definition (SD), because Comcast has chosen to carry the secondary feed instead of the primary HD feed from the Big Ten Network. No technical reason not to offer the HD version, since BTN is available in both definitions. Just poor technical response from Comcast. Both of our BTN network channels on Comcast (403 & 1313) are in SD instead of one of them being in HD. 

Agreed this is ridiculous. 

Sad how a corporation like Comcast/Xfinity has no regard for its customers.  Unfortunately I wish I had the guts to just discontinue my subscription.  Where I am located good reception for local tv and streaming services are not any good without there services.  To eliminate the previous Pac12 schools that joined the Big10 from their network is just greed and a big "[Edited: Language] customers, we don't care what you think."   I shouldn't be surprised, it is the way of some big businesses nowadays.  Customer service particularly from Comcast/Xfinity has always been quite crappy when it comes to what and how they offer channels.

Xfinity does not appear to want to provide services that are being paid for.  I specifically added the sports package which includes Red Zone and Big 10. Of course, the teams that we watch on the Big 10 are Washington Huskies.  Xfinity's service covers the Pacific Northwest and they feel they don't have to include the West Coast teams.   

26 years a attbi, comcast, XFinity customer. (Few people can claim to know what attbi was in the evolution of this company). 
After the Big 10 Husky blackout in the Seattle market, I have plans are in motion to drop XFinity. 
No discounts or giveaways will resolve this bad customer experience.