U

2 Messages

Monday, September 2nd, 2024 4:46 PM

Big 10 Network blackout of UCLA, USC, Oregon and Washington games

Why are the games of UCLA, USC, Oregon, and Washington blacked out on the BIG 10 Network.? We always enjoyed their games on the former PAC 12 Network and now you're refusing to shop them on the BIG 10 Network. I called that reduced programming at an ever increasing cost!! By definition poor customer service!! as a Xfinity Diamond account w want this fixed now! [Edit: PII]

Contributor

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134 Messages

3 months ago

because BTN now considers those areas to be "in market" which commands a higher feee than the previous "out of market"

and comcast hasn't paid the extra $$ 

all other carriers supposedly have paid this extra fee, 

2 Messages

Thank. Want I suspected - Xfinity on the cheap!

Official Employee

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1.8K Messages

3 months ago

Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum @user_y44eoc!  We are so glad to hear from you and want to help in any way that we can.  As an Xfinity TV customer, you have access to the live sports you love. You can enjoy a wide range of sporting events in HD, whether you're watching on your TV, streaming online, or using Xfinity On Demand. We work with networks, regional sports providers, local TV station owners, and companies like Netflix and Amazon to bring you a range of top programming. Still, as programming costs rise, we sometimes have to make difficult decisions about what we're able to offer.  Please note that certain games may be subject to blackout restrictions, which are imposed by sports leagues or institutions to protect ticket sales or due to exclusive broadcasting rights.  At this time games for UCLA, USC, Oregon, and Washington currently fall under than category. 

1 Message

2 months ago

Yes I (we) are all having the same issue. In reading information posted by the Sports Business Journal from the San Jose Mercury News on 8.27.2024..."Big Ten Network broadcasts of events involving USC, UCLA, Oregon, and Washington were not available on Comcast systems in the local markets due to an ongoing carriage dispute. Details are few in the dispute..." I translate to a financial dispute or difference. There are blacked out everywhere. I live outside of Miami and having the same issue. What is the Xfinity doing to resolve this. I am a Diamond member and long time Comcast Xfinity customer and I am very ticked off and disappointed in the lack of not providing games on Big Ten Network that involve USC, UCLA, Oregon, and Washington. I am seriously looking at potential other option that will provide the service I am (we are all requesting).

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