dalemcnelly's profile

New Poster

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2 Messages

Thursday, January 9th, 2020 6:00 AM

Closed

Back in forth with Input button before comcast shows up

Every time I turn my TV on with the Comcast Remote the TV is Black, then I switch the input to another HDMI and then back to Comcast HDMI and the TV channels show up, anybody have a solution to fix that so I can have a regular TV experience of just turning on my TV and watching a show?

Gold Problem Solver

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2.2K Messages

5 years ago

What make and model TV do you have?  Sounds like the default input on your TV is not the HDMI port your Comcast TV box is plugged in to.  Go into your TV's settings and see if you can change the default, or try moving your TV box cable to the other HDMI port on your TV.

Visitor

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2 Messages

4 years ago

My situation is I accidentally hit the tv input instead of the power button!  Now I have xfinity tv 

Visitor

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2 Messages

4 years ago

I hit the TV input button instead of the power button on my xfinity tv remote. Now when I it the tv on I don’t have my normal tv channels.  How do I get it back to HDMI so my TV will come on when I cut the TV on? 

Official Employee

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744 Messages

Hello @Padimmick. We do appreciate you bringing this to our attention. We want to ensure you get the help you need. Since this post is over a year old, it is no longer being monitored and will be closed out. Please make your own public post with a summary of your concern and we will gladly assist you from there!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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