Contributor
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78 Messages
AT&T Sportsnet (CH 843), ESPNHD (CH 850) and ESPN2HD (CH 851) extremely pixelated
Sports channels, AT&T Sportsnet (CH 843), ESPNHD (CH 850) and ESPN2HD (CH 851), extremely pixelated in Pittsburgh, PA for the last five days. Yesterday the Xfinity Outage Map had the following alert:
"Channel(s) X1 TV impaired. We're aware that you may be experiencing issues with your Xfinity services and are working to resolve them as soon as possible. We apologize for any inconvenience and appreciate your patience. Outage Type: Unplanned"
The outage is not listed today but sports channels mentioned above are still unwatchable. No issues with other Channels, Internet, Phone or Streaming. Have read other threads identifying similar problem. When will AT&T Sportsnet (CH 843), ESPNHD (CH 850) and ESPN2HD (CH 851) be available again?
Thank you
XfinityAirelle
Official Employee
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2.1K Messages
2 years ago
Hi there! Thanks for taking the time to create your post. I know how frustrating it can be when your picture quality is pixelated. I've been there.
There are times when it may help if you reset your equipment by unplugging it for 30 to 60 seconds and plugging it back in. Give that a try and let us know if it worked. If not, we can continue with the troubleshooting process.
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