Visitor

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5 Messages

Saturday, August 9th, 2025 2:29 AM

Closed

Abc new channel

No matter what I do when I record anything on a b c channel 446 I cannot play back the recording

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Visitor

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5 Messages

11 months ago

I have restarted my box refreshed the signal been on with xfinity Experts for 2 hours, nothing has been resolved. 

Official Employee

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2.8K Messages

11 months ago

Hey @user_yg5l4z, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist troubleshooting the X1 DVR features. Are you receiving a specific error code or message when attempting to play back the recording? 

Visitor

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1 Message

11 months ago

I cannot record anything on new ABC channel 446.  Have reset box and that didn’t help.  Message pops up sorry there was a problem with DVR playback.  This started Aug 4 when the local ABC affiliate channel changed. Very frustrated.  When will this issue be resolved?

Official Employee

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2.5K Messages

 

user_a4fwfx Are you running into an error code of any kind as well or no? 

 

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