Hi there, @user_ijlq1t! Thanks for reaching out to us here on the Community Forum! Are there any other channels that are frozen? The best place to start when running into trouble is by unplugging the power for the cable box for a few moments and plugging it back in. That clears most issues.
XfinityFrank
Official Employee
•
1.6K Messages
7 months ago
Hi there, @user_ijlq1t! Thanks for reaching out to us here on the Community Forum! Are there any other channels that are frozen? The best place to start when running into trouble is by unplugging the power for the cable box for a few moments and plugging it back in. That clears most issues.
0
0