03059

My sport channels and some others not coming in 03059. I’ve called 4 different times regarding this problem. Xfinity does something before technician visit and it’s fixed but not for long.

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Responses

CCMike1

Official Employee

•

933 Messages

4 years ago

Hi @Ballen6544, thank you for reaching out. I'm sure it's difficult watching your favorite games when the channels are not coming in! I'm sorry to hear you're experiencing issues. I know how frustrating this must be! You've reached the right place for help. Can you private message me your address and name listed on the account?

To send the requested information:

Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support"

there. As you are typing a drop-down list appears.

Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

0

Channels and Programming

Ballen6544

03059

CCMike1

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