Visitor
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1 Message
Why am I getting charged Comcast transactions even though there is no Comcast billing statement visible on my account?
I have spoken with various Comcast agents over the past year and there is no solution. I have been charged randomly for the past year or two for charges not even documented on my Comcast account. The last bill for the account was December of 2019 and I have been charged for all of 2020 as well as most of 2021 with no billing statements giving me any information as to why. Comcast has charged me without reason for about 2 years and owes me a lot of money. After speaking to many agents, this still isn’t resolved.
Is it legal to charge a customer without a bill statement present?
CCSean1
New Problem Solver
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318 Messages
3 years ago
Hello @holly-m, thank you for taking the time to reach out to us on the forums. It certainly sounds like there is a lot going on here and we would love the opportunity to dig into this and figure out what is going on and work towards a solution for you. Can you send us a direct message with your first and last name and address to get started?
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