Contributor
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52 Messages
National Video Plans
I saw the press release issued yesterday regarding the new national video plans. Comcast’s Xfinity Launches National Video Plans; The Best Entertainment Experience for One Simple Price
Can an Xfinity employee confirm a few things that weren't clear from the release?
1. It says the prices are all in. including the first 4k STB and 300 of DVR, but it didn't mention anything about the broadcast and regional sports fees. Are those now included in the advertised prices?
2. Do you qualify for the $10 multi product discount if you have TV, Internet, and Phone or do you have to have TV, Internet, and Mobile?
3. Is there any difference in the included channels between the old Ultimate plan and the new TV Premium plan?
Thank you.
XfinityDemitrius
Official Employee
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2.3K Messages
8 hours ago
Hey @Zoder, Thank you for visiting our official Xfinity Forums Community support page. Those are some great questions regarding our recently released Xfinity TV Tiers. These TV Tiers are great as they included 300 Hours of Cloud DVR and one X1 4k set-top box. (TV Core includes 150 hours of Cloud DVR). The new plans delivering premium entertainment with all-in pricing and enhanced value.
To help address your questions directly:
1.) These new TV Tiers include our all-in pricing with the Broadcast TV Fee, Regional Sports Fee, 4K TV Box, and the premium DVR (300 hours). The price you see if the price you pay with no additional fees. So with these new plans, you will no longer see the BTV and RSN fees on your service bill. Additional set-top boxes would be $14.00 per month.
Side Note: We offer our Xfinity Stream application on a vast amount of devices from tablets, smartphones, web portals, streaming boxes, smart TVs, and more. So if your device supports our application, no additional set-top box would be needed and you can access all the same great content through the Xfinity Stream app. You can find more information by visiting our 'Xfinity Stream app minimum system requirements' support page.
2.) The $10.00 Multi-Product Discount will be available for all TV Tiers when added within the Xfinity Internet service. Xfinity Voice or Xfinity Mobile is not eligible for the Multi-Product Discount. So having both the Xfinity Internet and Xfinity Video service will provide a greater discount along with our $10.00 Self-Service Discount with the Xfinity Internet.
3.) The TV plans stay with same, just with a brand-new name. The Xfinity Ultimate Video plan would be our newly named Xfinity TV Premium, but with the inclusion of the 4K TV Box, 300 hours of cloud DVR, and the all inclusion pricing with the Broadcast TV Fee and Regional Sports Fee included.
These are just some of the great changes we are making to help make our billing and services, simple and easy. If there happens to be any more clarification we can provide, please do not hesitate to ask. I hope you are as excited about these new Xfinity TV Tiers as much as I am!
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