Just approved for Lifeline, already have ACP

I was just approved for the Lifeline benefit of $9.25 per month and I am already receiving the ACP benefit of $30 a month (through xfinity). I chatted with customer service and was told I can only have one. But that is not correct. The affordable connectivity.gov website states “You can apply your Lifeline and ACP benefit to the same or separate services.” As you can see, they are 2 separate benefits and can be applied to the same or different internet or phone services. Please help me to get the additional $9.25 Lifeline benefit applied to my account.