Rick11629's profile

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59 Messages

Friday, July 14th, 2023 1:49 AM

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I have gig internet. Why am I being charged $4.99/month for Peacock?

On 26 June, Peacock reset and I got kicked out. When I attempt to go back in, I have to choose a plan. According to this page, in order to have Peacock Premium, I need to have Gig Internet.
https://www.xfinity.com/support/articles/peacock-subscription-faqs

I do have gig internet. So I have met the requirements.

If I select the Peacock Premium, I'm going to get charged $4.99/month. What do I have to do to resolve this?

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Accepted Solution

Expert

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31.4K Messages

2 years ago

@Rick11629 

Check out @XfinityJessie's post about this here.

Contributor

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59 Messages

@Again​ Thanks! Somehow this link didn't come up in a search. It worked for me.

Visitor

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2 Messages

2 years ago

You know you can manage and update changes to your channels onto your current Xfinity services on your Xfinity account on their website right?

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